1. Introduction
Jilievo apk is a trusted online gaming platform in Bangladesh, offering Live Casino, Sports Betting, fish games, and much more. Using the platform requires you to provide certain personal information. This privacy policy ("Policy") explains in detail our commitment and approach to collecting, storing, using, and protecting that information.
By using the jilievo apk website or app, you agree to this privacy policy. If you do not agree with any part of this policy, please stop using the platform or contact us.
This privacy policy was last updated in January 2026. Any changes will be published on this page, and you may be notified directly for significant updates.
2. What Information We Collect
Jilievo apk collects two types of information from you — data you provide directly and data collected automatically. We only gather what is strictly necessary to deliver our services.
Directly provided information:
- Full name and date of birth (for age verification).
- Mobile number and email address.
- BKash, Nagad, or Rocket account number (for payment processing).
- National ID or passport details (for KYC verification).
- Profile photo (optional).
Automatically Collected Information:
- IP address and device type.
- Browser type and operating system.
- Visit times, session duration, and pages viewed on the site.
- Game history and transaction records.
- Cookies and session data.
Jilievo apk never stores your full payment card number or bank PIN. Sensitive payment information is processed directly through the payment provider.
3. Purpose of Data Use
Jilievo apk uses your data only for specific, legitimate purposes. The table below clearly shows what information is used for and why.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Date of Birth | Identity verification and age confirmation | Contractual Obligations |
| Mobile Number | OTP verification, support contact | Services Provided |
| Payment Information | Deposit & Withdrawal Processing | Contractual Obligations |
| KYC Documents | Identity verification and anti-money laundering | Legal Obligation |
| Game History | Dispute resolution and fraud detection | Legitimate Interest |
| Device & IP | Security monitoring and multiple account detection | Legitimate Interest |
| Email address | Promotional offers and important notifications | Consent |
Your data is not used for any purpose beyond those stated above. If you wish to opt out of marketing communications, contact our support team at any time.
4. Data Sharing Policy
Jilievo apk never sells your personal data to third parties. However, in limited circumstances, information may be shared with trusted partners:
- Payment Providers: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
- Technology Service Providers: With hosting, cloud service, and cybersecurity providers.
- Legal Authorities: Mandatory disclosure of data under court order or government directive.
- KYC Verified by: With licensed providers for identity verification.
- Fraud Prevention Agencies: Partnered with industry-standard organizations for online gaming fraud detection.
All third-party partners are contractually required to comply with our privacy standards and may not use your data for their own purposes.
Jilievo apk never sells or transfers your personal data to advertisers or marketing agencies. This is a core commitment we stand by.
5. Cookies & Tracking Technologies
The jilievo apk website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser or on your device.
Types of cookies we use:
- Essential Cookies: Used to maintain login sessions and ensure site security. The site cannot function properly without these.
- Performance Cookies: To analyze which sections of the site are used most frequently.
- Functional Cookies: To remember your preferred language and settings.
- Security Cookies: To detect fraudulent logins and suspicious activity.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the site.
6. Data Security Measures
Jilievo apk applies industry-leading technology to keep your data secure. Our security layers include:
- 256-bit SSL/TLS encryption for all data transmissions.
- AES-256 encryption for all stored sensitive data.
- Two-Factor Authentication (2FA) is available for your account.
- 24/7 cybersecurity monitoring.
- Regular security audits and penetration testing.
- Access Control — only authorized personnel can access specific data.
If a cybersecurity incident is detected, jilievo apk will notify affected users as quickly as possible and take the necessary steps. Your security is our highest concern.
7. Data Retention Period
Jilievo apk does not retain your data beyond what is needed. Information is kept for as long as your account remains active and as required to meet legal obligations.
- Account data: up to 5 years after account closure (as required by law).
- Transaction records: retained for up to 7 years (in accordance with financial regulations).
- KYC documents: 5 years after account closure.
- Game logs: up to 2 years.
- Cookie data: up to 1 year or until the session ends.
Once the retention period expires, data is securely deleted or anonymized.
8. Your Rights
Jilievo apk fully respects your rights over your personal data. You may exercise the following rights at any time:
Right to Access Data
You may request to know what personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that processing of your data be restricted in certain circumstances.
Right to Data Portability
You may request a copy of your data in a structured format.
Right to Withdraw Consent
You may withdraw consent for marketing communications or optional data processing at any time.
To exercise any of these rights, email us at [email protected]. We will do our best to respond within 30 business days.
9. Protection of Minors
Jilievo apk services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If an underage user is found to have registered on our platform, their account will be closed immediately and any collected data will be deleted.
If you become aware that a minor is using jilievo apk, please notify our support team immediately. We will take swift action.
10. Policy Changes
Jilievo apk may update this privacy policy from time to time. Any changes will be reflected by a new date at the top of this page. For significant updates, we will try to notify you by SMS or email. We also recommend checking this page regularly.
11. Contact Us
For any privacy-related questions or requests, please get in touch with us:
- Email: [email protected]
- Live Chat: Click the chat button at the bottom right corner of the website.
- Operating Hours: 7 days a week, 24 hours a day.
We take all privacy-related requests seriously and are committed to resolving them as quickly as possible.